From One Engineer to Another

Behind B2B Searches: Tips On How To Be Above Average

Wednesday, December 17, 2008 by Rick Short [Rick Short]
Pew Survey Graph: http://www.pewinternet.org/pdfs/PIP_Search_Aug08.pdf

Pew Survey Graph: http://www.pewinternet.org/pdfs/PIP_Search_Aug08.pdf

What is the #2 thing people now do online (second only to emailing)?

Searching.

Why has the use of search engines jumped 69% since 2002? According to a recent Pew Internet & American Life Project research project on search engine use:

"One likely reason is that users can now expect to find a high-performing, site-specific
search engine on just about every content-rich website that is worth its salt. With a
growing mass of web content from blogs, news sites, image and video archives, personal
websites, and more, internet users have an option to turn not only to the major search
engines, but also to search engines on individual sites, as vehicles to reach the
information they are looking for."

So - people are now accustomed to (and expecting) web sites that are "high-performance", that have site-specific search capabilities and other ways to access detailed information, and that deliver rich results to other search engines.

Read the report, then see if your B2B website is the kind that your target audience is finding in their searches.

Comments for Behind B2B Searches: Tips On How To Be Above Average

Thursday, December 18, 2008 by Marney Lewis:
I absolutely agree Rick with your analysis. In today’s on-line marketing there is quite a bit of competition to put it mildly. To be on the edge in this industry one really needs to be competitive and above average. Great points.
Thursday, December 18, 2008 by Rick Short:
Thank you, Marney.
Friday, December 26, 2008 by Adam Blitzer:
Mark, thanks for the great post. I have referenced it on my blog as well. Not only is site search great for usability but it is also an excellent thing for the marketer to track. Nothing shows a visitor’s intent like a search.

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